Please have a look at this support document for safe mode instructions –ĭoes the problem persist while in Safe mode? Exit safe mode by restarting your Mac normally and re-evaluate the issue again. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's normal. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. It's non-destructive to user data so is safe to do. Two possibilities (A) It will probably tell you to install jdk and give you a. Safe mode forces the OS to clear certain caches and logs and do other miscellaneous housekeeping. Apple use to include it in the OS but now it is stand alone so when you load it it goes to. In the search box in the upper right of System Preferences, did you type Java If it doesnt show up with anything, its probably not installed. Flash should also be there if you load it. If the panel still is not available, see if a safe mode restart is helpful. The java icon is supposed to be there in sys preferences now. Restart your Mac once more after the last update is installed and see if the Touch ID panel is available. This will be non-destructive to your setup and user data. If it does not, then click System Preferences > Software Update and apply any updates that it identifies for your iMac. Reboot your iMac and see if the Touch ID preferences panel shows up. Call up the Java Control Panel Windows by selecting Start->All Programs->Java->Configure Java Mac OS X (10.7.3 & above) Click Apple icon->System Preferences-> then Click Java icon (there’s a notice that JCP opens in a separate window, but only after several seconds delay) 2. Sorry to hear you're having trouble with Touch ID on your new iMac. The information on this page pertains to Oracle Java starting with Java 7, supported with Mac versions 10.7.3 and above.
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